Changes between Version 81 and Version 82 of CuratorMeeting


Ignore:
Timestamp:
Dec 20, 2011, 9:56:11 PM (10 years ago)
Author:
val_wood
Comment:

--

Legend:

Unmodified
Added
Removed
Modified
  • CuratorMeeting

    v81 v82  
    7777== January 23rd/ 24th ==
    7878
     79 * RT versus jira
     80   * For a while we will probably  stick with RT
     81      * Need to figure out how to get the closed items to display be default to everyone
     82      * Need to figure out why the automatic CC back to helpdesk does not work ( gives e-mail with no content, but if you type helpdesk@sanger.ac.uk explicitly you do see the response?
     83   * I'd like to propose a system something along the lines of:
     84      * Antonia monitors the helpdesk (so will go thorough some basic instruction on how to assign RT items to others)
     85      * Antonia decides if she can't answer the query who would be able to best answer (probably me at first for most legacy or data related questions, and Mark for inclusion of HTP datasets, Midori for PomBase site specific use or requests which will raise  new jira tracker issues/features), but we can always reassign if they go to the wrong person...)
     86      * Once a query is answered Antonia can draft an FAQ item (if relevant) from the response, and send to Midori for editing and including in the PomBase FAQ
     87      * Hopefully after a year or so we will have answered most of the common queries and so increasing Antonia can increasingly point users directly to the FAQ.
     88
    7989 * Val - short term priorities
     90    * curation tool related
     91
    8092 
    8193 * Val - long term priorities
     
    97109   * consider annotation_extension=condition -> condition=?
    98110
    99  * RT versus jira
    100111
    101112 * pombelist FAQ proposal (putting pombelist "experimental" items into Susan F's FAQ)
    102113
    103  * Documentation plan (if time)
     114 * Documentation plan
    104115    * Dropbox/pombase/Documentation_and_help/FAQ_items.txt
    105116    * curation tool help